Having Audio / Video Issues

I am having video/audio issues (e.g stuck frames, dropped audio, poor quality)

This is very symptomatic of network bandwidth issue.

  • Check your internet speed to see if it is below 5mbps
  • Check to see if there are other devices on your network that maybe consuming bandwidth e.g streaming videos

If this is not a bandwidth issue

  • Try reloading the page
  • Try to “Leave” the meting and join back.

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